Join the Fox Home Loans Team

Home Loan Associate – Mortgage Broker Assistant

Great opportunity for an experienced customer service superstar to join our growing home loans team!

Is this you?

You’ve been working within the customer service industry for some time, specifically in lending or a related industry. You are able to demonstrate your ability to deliver outstanding service to customers.

You have demonstrable experience in building and maintaining relationships with customers to ensure that you are their go to person for when they have questions.

Your previous experiences working within a fast pace team environment are clearly evident and you can demonstrate your ability to juggle multiple tasks at once and work in well within a high performing team environment.

You have a high level of computer competency with a good understanding and experience in using various finance management systems.


The Business

Fox Home Loans is part of the Fox Finance Group of companies and ( is an innovative, online financial services business based on the beautiful Sunshine Coast in Queensland. 

We are growing our home loans business, and to do this we know that we need highly motivated, high performing individuals that are committed to helping our customers. 

From our side, we are committed to attracting and keeping the right high performers in our business, and to do this, at the right time in a team members journey we are open to offering an equity stake in the business if you can show that you are in alignment with what we want to achieve and you have what it takes to help us continue the growth of our business together.

Over the years we have already built a substantial loan book and database of customers that we currently service and this remains our focus, whilst also building on this with quality referral relationships and via our own qualified online leads.

On top of this, we’ve built great relationships with an extensive panel of lenders to ensure that we are in the best position to help our customers get the right loan for them. 

Your Role

  • Complete applications with prospective home buyers and refinance opportunities to determine suitable lending solutions.
  • Request documentation from the customer and put together this information ready for the home lending specialist to assess.
  • Working collaboratively with our home lending specialists to be the glue in our team as we guide the customer through their home loan journey.
  • Provide exceptional service to customers, building trust, confidence, and advocacy to help them secure and enhance their financial goals.
  • Continue to develop your skills over time with a natural progression from this role to be a fully qualified Mortgage Broker in our team.

What Do We Bring to the Table?

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On offer with this full-time position is a competitive base salary, plus a generous individual bonus incentive scheme that will see the hungry finance performer earning an above industry income.

Do You Want to Go to the Top of the List?

Due to the high volume of applications that we receive from people wanting to join our team, any application sent without a Resume and Covering Letter addressing our opportunity, including the two points below in the “Next Step” will be disregarded. 

So, if you really want to join our team and put yourself ahead of the rest, we encourage you to invest some time in making sure that you prepare a cover letter that accurately addresses our role and answers the two questions below.

Next Step

Please send your Resume and Cover Letter addressing:

  1. What has attracted you to this role?
  2. Why do you feel this is the right opportunity for you?

Interview Timing

We are hiring now, so don’t delay your application.

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